What does it really take to lead teams in an industry that keeps communities running every single day? In this engaging general session, a dynamic leader with real-world experience in high-stakes operations will share lessons on resilience, accountability, and leading from the front. Drawing parallels to the essential work of the waste and recycling industry, this session will explore how to build strong teams, navigate constant change, and deliver results when it matters most. Attendees will leave with practical strategies they can apply immediately to motivate their workforce, strengthen performance, and lead with purpose.